Privacy Policy
Effective October 2, 2026
Dr. Fabio Castro, Artistic Plastic Surgery (referred to throughout this policy as we, us, or our) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through drfabiocastromd.com and our patient communications, including our SMS text messaging program, how we use and protect that information, and the choices available to you.
Information We Collect
We collect information you provide directly to us, such as when you fill out a contact or consultation request form, call or email our office, request financing information, or sign up for our SMS text messaging program. This may include your name, phone number, email address, mailing address, and any details you choose to share about the procedures you are interested in.
We also collect limited technical information automatically when you visit our website, such as your browser type, device type, pages viewed, and referring website, typically through cookies and similar tools used for analytics and site functionality.
How We Use Your Information
We use the information we collect to:
- Respond to consultation and contact requests
- Schedule, confirm, and remind you of appointments
- Send promotional offers and practice updates you have agreed to receive, including by text message
- Provide financing information you request
- Maintain the security and performance of our website
SMS Text Messaging Program
If you opt in to receive text messages from our practice, for example appointment reminders, promotional offers, or practice updates, we collect and use your mobile phone number and the record of your consent for the purpose of operating that messaging program.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors we use for support services, such as our appointment scheduling or customer service platforms, solely to operate the messaging program. All other categories of information we collect exclude text messaging originator opt-in data and consent; this information is not shared with any third parties.
You may opt out of text messages at any time by replying STOP to any message you receive from us, or by contacting our office directly. For help, reply HELP or contact us using the information at the end of this policy.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to remember your preferences, understand how visitors use our site, and support advertising and analytics tools. You can control cookies through your browser settings, though disabling them may affect some website features.
How We Protect Your Information
We maintain reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect from unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
How Long We Keep Information
We retain the information described in this policy for as long as needed to fulfill the purposes described above, maintain accurate business and patient communication records, and comply with our legal obligations.
Your Choices and Rights
You may ask us to update or correct your contact information, opt out of marketing emails using the unsubscribe link in any email, opt out of text messages by replying STOP, and ask us to delete information you have provided, subject to any records we are required to keep.
Medical Records and HIPAA
This Privacy Policy covers our website and marketing communications, including our SMS program. It does not describe how we handle protected health information created or received in connection with your medical care, which is instead governed by our HIPAA Notice of Privacy Practices, available at our office or upon request.
Children's Privacy
Our website and SMS program are not directed to, and we do not knowingly collect information from, anyone under the age of 18. Our text messaging program is available only to individuals 18 years of age or older.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies directly.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the most recent revision. Continued use of our website or messaging program after a change means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Dr. Fabio Castro – Artistic Plastic Surgery
One Turnberry Plaza
19495 Biscayne Blvd, Suite 204
Aventura, FL 33180
305-932-9877
contact@drfabiocastromd.com